State Farm® Insurance Agent Randy Casey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Jackson
August 9, 2024
5
out of
5
rating by James Jackson
"(Peace of Mind) Just wanted to give a big shout out to Randy and his team, i had just purchased a new truck and wanted to make sure it was covered, my local office was closed that day so i stopped by Randy's office to inquire what could be done. Randy and his team took care of myself and my agent, contacted my agents other office for me, created a new policy, then printed my insurance card. Randy is one of those rare people that not only wanted to take care of fellow agents and State Farm but its CUSTOMERS. Big thanks to Randy and his team! James Jackson A happy State Farm Customer"
We responded:
"Thank you for taking the time to share your positive experience, James. It was a pleasure meeting you and glad we were able to help take care of a State Farm Insurance customer, even when you are not insured through our office. Our office goal is to help anytime we can. Randy"
Martin Lopez
July 23, 2024
5
out of
5
rating by Martin Lopez
"Blanca from State Farm helped me with getting my insurance on my vehicles. Other companies were charging an arm and leg for the sameor less coverage. If you need to get insurance on your property, i suggest you go to them. Blanca really works with you, takes her time to explain the coverage that you trully need and she is so friendly. Thank you for everything."
We responded:
"Thank you for the great review Martin. Glad to hear that Blanca was able to give you competitive price for your auto insurance and that she reviewed the coverages you are purchasing. Randy"
Alondra Codiz
July 23, 2024
5
out of
5
rating by Alondra Codiz
"Blanca, was awesome. She answered all my questions. Was very kind and attentive."
We responded:
"Thank you for the great Google review Alondra. Glad to hear that Blanca was able to help you out. Randy"
Brent Currie
July 14, 2024
5
out of
5
rating by Brent Currie
"Have been a satisfied customer for many years and have enjoyed the friendly service from Renee & Yanalte."
We responded:
"Thank you for the great review. Renee and Yanalte have both been with me for over 12 years each and have been key to our success as an insurance agency. "
Brian Jannise
June 10, 2024
5
out of
5
rating by Brian Jannise
"Blanca is so helpful thanks for your advice and the hard work!"
We responded:
"Thanks for the great review Brian. Glad Blanca was able to help with your insurance concerns."
Omar Richards
May 8, 2024
5
out of
5
rating by Omar Richards
"Enjoy the call and Outstanding customer service. Blanca !!!"
We responded:
"Thank you for your feedback, Omar! We're thrilled to hear that you experienced outstanding customer service. We strive to deliver excellence in each interaction, and it's great to know we've succeeded with you. We appreciate your review and look forward to continuing to provide you with top-notch service! – Randy "
Frantashia Doffney
April 12, 2024
5
out of
5
rating by Frantashia Doffney
"Mrs. Blanca was very friendly, professional and absolutely all around Amazing! She helped me with no problems"
We responded:
"Thank you for taking the time to share your experience with Blanca, Frantashia! We're thrilled that she provided friendly and amazing service. It's great to know our team members are making things smooth and simple for our customers. If you ever need further assistance, don't hesitate to reach out. We're here to help! – Randy "
jeanell allicock
April 4, 2024
5
out of
5
rating by jeanell allicock
"I have had an amazing experience today at State Farm . Ms. Razo gave me the best service and was super sweet! The process was quick and easy and I’m so happy I am with State Farm and that I had the pleasure of meeting her and having her help. She addressed all my concerns and answered all my questions in a professional manner. I’d definitely recommend if you need insurance to ask for her. (-: 10 out of 10 the best."
We responded:
"Thank you for the great review Jeanell. Glad to hear Celia gave you great service and was able to help you with your insurance needs. Celia and I appreciate your feedback."
Mike e
March 19, 2024
5
out of
5
rating by Mike e
"Jenny was amazing to work with, she broke down everything about the insurance and explained things I did not know. I highly recommend using her for all your insurance needs."
We responded:
"Mike, it's fantastic to hear about your experience with Jenny! We're so glad she was able to clarify your insurance details and provide you with the knowledge you needed. Your recommendation means a lot to us, and we'll make sure Jenny knows about your appreciation. If you have any more questions or need further assistance, we're here for you. Thanks for choosing us for your insurance needs! – Randy "
Vance Richards
March 14, 2024
5
out of
5
rating by Vance Richards
"Ms. Blanca was amazing and very helpful over the few days of talking to her while I bought a vehicle ! Got me a FANTASTIC rate ! I recommend 😁🙏"
We responded:
"Thank you for the five star review Vance, Glad to hear that Blanca got you a fantastic rate on your auto insurance. "
Alondra Villarrealb
March 12, 2024
5
out of
5
rating by Alondra Villarrealb
"Great experience, very sweet person and knows how to explain everything very well. She also talks Spanish which is a bonus."
We responded:
"Alondra, thank you for sharing your wonderful feedback! We're thrilled to hear you had a great experience and found our team's ability to explain things clearly and bilingual skills beneficial. Our goal is to make sure each customer feels comfortable and informed. We look forward to continuing to serve you in the future! – Randy "
Sandra Garza
March 8, 2024
5
out of
5
rating by Sandra Garza
"Agent was extremely friendly and knowledgeable. She answered all of my questions and made the whole process of adding a car, a breeze."
We responded:
"Thank you for the wonderful review Sandra. Glad to hear the office made the process easy to add a vehicle to your car insurance. "
Vick Mcfadden
March 8, 2024
5
out of
5
rating by Vick Mcfadden
"I had a question about my bill and she was able to answer any question and came up with a solution I highly recommend this office on top of having the best rates"
We responded:
"Thank you for the great review Vick. Glad to hear the office was able to help you with your billing questions and come up with a solution. "
Robena Hooks
March 7, 2024
5
out of
5
rating by Robena Hooks
"Blanca is awesome.She is professional yet lived talking to her about her kids.she really made my day by saving me over 200$ month on insurance. thanks"
We responded:
"Thank you for the great review Robena. Blanca is great and glad she could help save you money on your insurance needs. "
D'Armon DeJean
February 28, 2024
5
out of
5
rating by D'Armon DeJean
"Monica and Yanalté were EXTREMELY helpful and personable!!! I would recommend anyone with insurance needs to go to them FIRST."
We responded:
"Thank you for the great review D'Armon. Glad to hear that Monica and Yanalte were able to help you with your insurance needs."
Rikki Wheeler
February 7, 2024
5
out of
5
rating by Rikki Wheeler
"Great insurance agent!"
We responded:
"Thank you for the great review Rikki."
Michele Trevino
January 4, 2024
5
out of
5
rating by Michele Trevino
"I just wanted to say how much I enjoyed working with Monica Perez. She was very professional with her approach; I like how she offered bundling as a more economical overall option. Strategic selling at its finest. Thank you Randy Casey Baytown Branch."
We responded:
"Thank you for the great review Michele. Glad to hear that Monica was pleasant and offered options to help with multiple insurance exposures."
Jackman Electrical Services Info
December 13, 2023
5
out of
5
rating by Jackman Electrical Services Info
"Monica is the best! We've had a lot of COI requests spread out over the last week & she has worked promptly to get them all for us."
We responded:
"Thank you for the great review. Glad Monica was able to help with your business insurance and provide you with a certificate of insurance. "
Michael Rodriguez III
December 1, 2023
5
out of
5
rating by Michael Rodriguez III
"I have a lot of different lines of insurance through State Farm. I've been with State Farm for years but only recently moved over to Randy's office. He has a really good group of people working over here in his Baytown office. I called the office with some questions about life insurance and I didn't even need to talk to Randy. His employees were able to give me good information. They are well trained and educated. Monica helped me out and I know he has other good people working for him as well."
We responded:
"Thank you for the great review Michael. It is nice to hear that Monica and my office team is able to help you with your life insurance needs. "
Javie Magana
November 22, 2023
1
out of
5
rating by Javie Magana
"Please do not use this company. They will rob you and will constantly go up on your monthly prices. They are inconsistent, been with them for years and it seems like no one knows what's going on. Stay away from this place. I will be looking for a new insurance company."
We responded:
"Sorry you are not happy with your insurance policy. I have replied to your email showing your prior rates and what is affecting the current rates. Again we are sorry that you are not happy."
Stephanie Hernandez
October 11, 2023
5
out of
5
rating by Stephanie Hernandez
"Monica and Yanalte are amazing! They really are super helpful and kind. I would recommend to anyone looking for insurance to come to this location."
We responded:
"Thank you for the great Google review Stephanie. Glad to hear that Monica and Yanalte were amazing and helped you with your insurance needs. "
Charmaine LaDay
October 8, 2023
5
out of
5
rating by Charmaine LaDay
"Jenny was very helpful and more than willing to help me. I was surprised to receive a call back on a Saturday after 7 pm. Thank you so much for your help."
We responded:
"Thank you for the kind review Charmaine. Glad to hear that Jenny helped you out with your insurance, even on a Saturday. "
Aaron Johnson
October 2, 2023
1
out of
5
rating by Aaron Johnson
"They rates go up every renewal"
We responded:
"Aaron, thanks for the feedback. I tried to find you as a customer and am unable to locate you in our system. Your policies could be under a different name or with another agent. I have no way of reaching out to you. If you can call us at 281-421-2244, we would be happy to review your situation and see what we can do. "
Catherine McMillen
September 28, 2023
5
out of
5
rating by Catherine McMillen
"Blanca helped me with everything I needed and is very knowledgeable! Very happy being with State Farm!"
We responded:
"Thank you for the great review Catherine. Glad that Blanca was able to help with your insurance needs and glad to have you here at State Farm with us."
danny
September 27, 2023
5
out of
5
rating by danny
"Celia is extremely helpful and informative with any questions or concerns I had about my insurance. I was very satisfied with their service!"
We responded:
"Thank you for the great review Danny. Glad that Celia was able to address your insurance concerns and give you the service you desrve."