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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jami

March 28, 2025

5  out of  5
rating by Jami
"Cynthia was amazing. Very helpful. And had all the right answers! Will recommend her to others!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that Cynthia provided you with such helpful and knowledgeable assistance. Your recommendation means the world to us! If you or anyone you know needs further support, don’t hesitate to reach out. We’re here to help! Randy"
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William Hantz

March 25, 2025

5  out of  5
rating by William Hantz
"She was very patient and helpful"
We responded:
"Thank you so much for your kind words, William! We’re thrilled to hear that our team was able to assist you with your insurance needs. Our goal is to provide knowledgeable and attentive service, and it’s rewarding to know we met your expectations. If you need any further assistance in the future, please don’t hesitate to reach out. We appreciate your support! Randy"
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Amanda Grubbs

March 24, 2025

5  out of  5
rating by Amanda Grubbs
"Blanca helped me getting more benefits for less money. Great customer service 👏"
We responded:
"Dear Amanda, Thank you so much for your kind review! We're thrilled to hear that Blanca was able to assist you in saving money on your insurance needs while providing great customer service. Your feedback means a lot to us, and we look forward to serving you again in the future! Best regards, Randy Casey State Farm Insurance"
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Deena Broussard

March 22, 2025

5  out of  5
rating by Deena Broussard
"If I could give more stars I would! Jenny has been taking care of me for years and everyone in the office is great as well! 😊 give them a call you won’t be disappointed!"
We responded:
"Thank you so much for the fantastic review, Deena! We’re thrilled to hear that Jenny made such a positive impact on your experience—she truly is an invaluable part of our team. We genuinely appreciate your continued support and loyalty over the years. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to seeing you again soon! Randy"
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Bill McClung

March 20, 2025

5  out of  5
rating by Bill McClung
"We really enjoy the support we get from everyone at Randy Casey's State Farm office. Everyone is professional and friendly and our needs are always met fully and very timely."
We responded:
"Thank you so much for the kind words and fantastic review, Bill! We truly appreciate your feedback. Our team works hard to ensure that our customers receive the best service possible, and it’s wonderful to hear that you had a positive experience. If there’s anything more we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again! Randy"
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oompa02

March 19, 2025

5  out of  5
rating by oompa02
"Jenny was great to work with. She took care of my needs and so far State Farm has been a good insurance provider. Recommend one to shop them when buying insurance."
We responded:
"Thank you so much for your kind review! We're thrilled to hear that State Farm and Jenny have been able to assist you with your insurance needs. We look forward to continuing to serve you in the future. If there's anything else we can do to assist you, please don't hesitate to reach out! Randy"
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Judith Mendoza

March 17, 2025

5  out of  5
rating by Judith Mendoza
"This was my first time getting insurance for my vehicle. I was assisted by Blanca Mendoza and she was very patient with me in explaining all the different policies, what they do, and the prices. She emailed me copies of the quotas and explained everything I needed to do in an easy to understand manner. Amazing service!"
We responded:
"Thank you for the fantastic review, Judith! Welcome to the 'First-Time Auto Insurance Club'! We're delighted to hear that Blanca took the time to understand your needs and helped you find the perfect auto policy. We strive to communicate in a way that meets our customers' expectations, and it’s great to know we succeeded with you. If you have any questions or need assistance in the future, don’t hesitate to reach out! Randy"
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Wj Chapman

March 13, 2025

5  out of  5
rating by Wj Chapman
"Very nice young lady very polite and taking care of me very great. I recommend her to everybody."
We responded:
"Hi WJ, Thank you so much for your fantastic review! We take great pride in being part of the Baytown community, and it’s our priority to serve our customers with promptness and professionalism. Your feedback means a lot to us, and we truly appreciate your support. We look forward to seeing you again soon! Randy"
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Jessica Ortega

March 13, 2025

5  out of  5
rating by Jessica Ortega
"Blanca helped out with my car insurance! She was very informative and answered all my questions. It’s always nice having someone who’s confident with their knowledge to give you the best deal possible! Such a breath of fresh air!"
We responded:
"Hi Jessica, Thank you so much for your wonderful review! We’re thrilled to hear that Blanca was able to assist you and answer all your questions. Your feedback truly brightens her day and motivates our team to continue providing exceptional service. We look forward to seeing you again soon! Best regards, Randy"
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Leo Barajas

March 12, 2025

5  out of  5
rating by Leo Barajas
"Blanca was very professional and answered all my questions. Her customer care was excellent!"
We responded:
"Thank you for the great review Leo. Blanca works hard to take care of our insurance customers and appreciates your feedback. Randy"
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Shonna Gutierrez

March 12, 2025

5  out of  5
rating by Shonna Gutierrez
"The ladies in the office are always welcoming and supportive! Love the way they treat us!"
We responded:
"Thank you for the great Google review Shonna. Your feedback makes our teams day. Glad to hear our team is able to take care of your insurance needs in a pleasant manner. Randy"
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Its Aggenda

March 11, 2025

5  out of  5
rating by Its Aggenda
"Agent blanca such an amazing and nice person took care of me on my insurance needs fast and accurately"
We responded:
"Thank you for your wonderful review! Blanca truly appreciates your kind words, and it brightens her day to know she could promptly assist you with your insurance needs. Your feedback means a lot to us, and we look forward to serving you again in the future! Randy"
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Sheila Siems McCoy

March 7, 2025

5  out of  5
rating by Sheila Siems McCoy
"The ladies at Randy Casey’s Office are always very helpful and very nice. And always answer the phone!!"
We responded:
"Thank you for the great review and feedback Sheila. I do not enjoy calling a business and going through automated phone system. That's why we always strive to have a live person answer the phone. We appreciate your support and look forward to serving you again soon!" Randy "
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Joaquin Sanchez

March 6, 2025

5  out of  5
rating by Joaquin Sanchez
"I got an great car insurance quote, Ms. Blanca was amazing, communicative and very explanatory. She was able to get me a great insurance including life insurance and it was still cheaper than others. Amazing"
We responded:
"Dear Joaquin, Thank you so much for your fantastic review! We’re thrilled to hear that Blanca was able to assist you with your auto insurance and help protect your loved ones with life insurance. Your feedback truly makes her day and inspires our team to continue providing exceptional service. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Warm regards, Randy Casey"
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Brianna Batts

March 5, 2025

5  out of  5
rating by Brianna Batts
"Blanca was Polite, Always helpful and answered all my questions, will be renewing for another 6 months! 🔥"
We responded:
"Thank you so much for your kind words, Brianna! We truly appreciate your positive feedback. Blanca and our team are dedicated to building strong relationships with our clients, and we're thrilled to hear that our efforts have made a positive impact on your experience. We look forward to continuing our partnership over the next six months on your auto policy and are excited about the potential for many more renewals in the future. If you ever have any questions or need assistance, please don’t hesitate to reach out! Best regards, Randy"
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Amarnath R

March 4, 2025

5  out of  5
rating by Amarnath R
"Google Review: ⭐⭐⭐⭐⭐ “I’ve had insurance with Randy Casey for a while now, and I must say they consistently offer some of the best quotes for car insurance. Their pricing is competitive, and they make the process smooth and hassle-free. Customer service is always helpful Blance is the best, and they take the time to explain the options available. Highly recommend them if you’re looking for affordable and reliable car insurance!”"
We responded:
"Thank you so much for your five-star review, Amarnath! 🌟 Blanca truly appreciates your kind words. She is dedicated to helping our clients find the right insurance coverage at a great price. We're proud to serve the Baytown area, not just as a business, but as members of this wonderful community. Your support means the world to us! If you ever need assistance in the future, please don’t hesitate to reach out. Randy"
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Pravin Naikele

February 27, 2025

5  out of  5
rating by Pravin Naikele
"Very good experience. Jenny guided & helped to finalize the coverage."
We responded:
"Hi Pravin, Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that Jenny was able to provide you with a great insurance purchase experience. Our team strives to deliver excellent service, and it’s rewarding to know we hit the mark with you. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing us! Best, Randy"
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Carwin Flores

February 20, 2025

5  out of  5
rating by Carwin Flores
"Great service thank you Cynthia"
We responded:
"Thank you for the great google review Carwin. Glad to hear Cythnia was able to help you with your insurance needs. Your feedback means a lot to Cynthia. Randy"
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Meg Deskin

February 19, 2025

5  out of  5
rating by Meg Deskin
"I love Randy Casey's office . Everyone over there is so help helpful especially Jenny. She helped me set up drive save and save for additional savings."
We responded:
"Thank you so much for your kind words, Meg! We truly appreciate your loyalty as a longtime customer. We're thrilled to hear that Jenny was able to assist you in setting up your Drive Safe and Save account. As a local agency, our priority is to provide not just policies, but also the in-person support you need whenever you have questions or need assistance. We look forward to continuing to serve you! Randy"
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Jose Salazar

February 19, 2025

5  out of  5
rating by Jose Salazar
"Jenny is very helpful and resolved all my questions"
We responded:
"Thank you for the great Google review Jose. We appreciate your feedback, and glad Jenny was able to help with all your insurance needs. Please let us know if there is anything else we can help with. Randy "
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Suyen Arana

February 18, 2025

5  out of  5
rating by Suyen Arana
"Blanca was amazing she took the time and helped me save on my policy. She is patient and very knowledgeable at her job!!"
We responded:
"Thank you for highlighting Blanca's amazing contributions in your review! She truly works hard to share her insurance knowledge and help our clients prepare for the unexpected and recover from losses. Your recognition means a lot to Blanca and our entire team. We appreciate you taking the time to share your experience! Randy"
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Jullian Chambers

February 18, 2025

5  out of  5
rating by Jullian Chambers
"Blanca was a great insurance sales rep’"
We responded:
"Dear Jullian, Thank you so much for your kind words and for taking the time to leave a review! We truly appreciate your feedback. Blanca is dedicated to providing exceptional service, and it’s wonderful to hear that her efforts in the insurance sales process have positively impacted your experience. Your recognition not only motivates Blanca but also inspires our entire team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don’t hesitate to reach out! Best regards, Randy"
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Bill Mann

February 18, 2025

5  out of  5
rating by Bill Mann
"I called Cynthia in the Baytown office for an estimate on a potential car purchase. Cynthia was super fast, courteous and helpful as always. All of Randy’s team that I have worked with are the same as well. Jenni, Blanca, and Renee have always been super helpful !! Thank you ladies for y’all’s prompt, professional service !!! Sell me your business Randy !! Lol William Mann"
We responded:
"Thank you for taking the time to share your feedback, Bill! I feel fortunate to have built such a dedicated team that goes above and beyond to meet our customers' needs promptly. Cynthia and the rest of our team truly appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again! Office not for sale. Lol. Randy"
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Warren Simpson

February 18, 2025

5  out of  5
rating by Warren Simpson
"Blanca guided me through the process of making changes to my account. She was very helpful."
We responded:
"Thank you so much for your wonderful review, Warren! We're thrilled to hear that Blanca was able to assist you in making changes to your insurance policy smoothly. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you need anything else in the future, don’t hesitate to reach out. We look forward to serving you again! Randy"
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Navakoti Sendos

February 18, 2025

5  out of  5
rating by Navakoti Sendos
"She was prompt, understood my request, explained coverages and replied. Thanks."
We responded:
"Thank you, Navakoti, for taking the time to leave us a fantastic review! We're thrilled to hear that our team was prompt in addressing your insurance questions and that our explanations of the coverage were helpful to you. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any more questions or need further assistance, please don't hesitate to reach out! Randy"